The Complete 'First Aid Point'

Returns

1. Eligibility: You have 30 days from the date of purchase to return an AED for a refund or exchange.

2. Condition: The AED must be unused, in its original packaging, and in the same condition that you received it.

3. Proof of Purchase: A receipt or proof of purchase is required to process your return.

Process

1. Contact Us: Before returning your AED, please contact our customer service team at support@attainhst.co.uk to initiate the return process.

2. Return Shipping: You will be responsible for the shipping costs associated with returning the AED. We recommend using a trackable shipping service or purchasing shipping insurance.

3. Inspection: Once we receive your returned AED, we will inspect it and notify you of the status of your refund or exchange within 7 business days.

Refunds

1. Approval: If your return is approved, we will initiate a refund to your original method of payment.

2. Processing Time: You will receive the credit within a certain number of days, depending on your card issuer's policies.

Exchanges If the AED is defective or damaged upon receipt, please contact us immediately. We will arrange for a replacement or a full refund.

Free UK Delivery We are pleased to offer free delivery within the UK for all AED purchases. Once your order is placed, you can expect your item to arrive within 2-4 working days.

Orders are typically processed and dispatched within 1-2 business days. You will receive a confirmation email with tracking details once your order has been shipped.